Coffee with Love

This is what we get when things are done with a heart and soul through the mind.
Can you imagine how Starbucks positioned their customers? I can feel as they treat us as good friends, judging from the act of taking the trouble to inform us on the outlet closing or re-location, with a meaningful message. I'm touched!

This is great example when a business successfully invested in People, to Perform and eventually generating Profits! When a company tries to skip the People part and jump straight to Performance and Profits, most of the time, the employee retention will be low. As people don't feel appreciated and the sense of belonging is shallow. Therefore, resignation letters are flying here and there!

Some management implement a policy where "I set the rules and if you don't play by it, take a flight and leave!". Guess what, employees will do accordingly to grant your wish.
How can one rule, conquers all? Imagine one medication to treat all kinds of disease.
People are different and we are an organic human being that are suppose to be emotional, don't we? We are not cows or chicken! We have moments of celebration, moments of achievement and moments of dissapointment as well. At the end of the day, what is so great about money if it doesn't enrich or uplift someone's life?

If we want a harvest of a year, grow wheat.
If we want a harvest of 10 years, grow trees.
If we want a harvest of a lifetime, grow people.

Eventually, People will grow your empire!

Happiness: Synthetic or Organic?

I just watched a local tv programme entitled "Sejuta Impian" organized by a telecommunication company to grant funds for people who have dreams, passion and action plans to realized it.
I'm impressed and touched by those who presented their dreams to help, uplift and enrich other's life.
With the pace of urban living, sometimes we care less of whatever that doesn't contribute to the P&L statement.

The P&L doesn't just stand for Profit & Loss.
It stands for People & Love as well!

Whatever we do today, are we really happy about it?
Are we, in any way helps or uplifts anyone along the journey of success?
Are we gaining Synthetic Happiness or the real stuff?

People succumb to alcohol, cigarettes, "escape-type" vacations, divorce, job promotions, fast cars, diamond rings, luxury bags....etc to gain synthetic and short term happiness. Those are By-The-Way of success. Nothing wrong with it as long as we are not too obsessed until we miss the main stuff.
What really matters is getting the organic and long-lasting chapter of happiness. We can achieve it through:

1. A sense of gratitude
2. The process of accomplishing a worthwhile goal
3. Enriching and uplifting others

One of my way of getting happiness is through blogging. It serves as a channel of my thought expressions and I hope it enriches someone in some ways.
After writing blogs, I felt lighter, more satisfied and fulfilled.

And I hope you will find your way too....

Carrot or Stick?

Use a Carrot or a Stick for motivation?

You'll get immediate result through Stick, but long-lasting result through Carrot!
Stick will only create a cyclical-reaction of "When-the-cat-is-AWAY, the-mouse-will-comes-out-and-PLAY".
Stick is using authority as Motivation Factor.
Carrot is a form of drive which derive from rewards & recognitions.

Most people are looking for Wealth, Health, Happiness, Security...etc.
Eventually, it is the Certainty, Acknowledgement & Appreciation which will move somebody from HAVING to do it --> WILLING to do it.

But the 3 factors have to come from the Heart, not the Mind.
It is not a strategy, but an Emotional Tank that needs to be filled up from time to time. Either through external or internal input.

To sum it up, why don't we lift each other up instead of stepping each other down?
Let's bring the Best in people, not magnifying the Worst in people.

Then we can create Similarity within Differences!

Types of Teacher

When I was in primary school, I can recalled a daily routine of greeting our teacher,
"Se....laaa....mat Paaa....gi Cikgu!"
Upon 30 minutes of teaching, we'll happily said,
"Terrrr....rima Kaaaa...sih Cikgu!"

Teacher plays an important role in moulding the student's mind. Not just equipping them with skills but programming their mindset to believe who they are. At times, who they believe who they are, are not who they are suppose to be.
Therefore, the journey of our potential is an on-going question.
It depends on how we look at ourself and how other people influenced us.

I came across a few types of Teacher; it can be our Boss, our Manager, our Parents, our Siblings, our Colleagues....etc

An Average Teacher tells,
A Good Teacher shows,
A Great Teacher demonstrates,
A Superb Teacher inspired......Which one are you?

An Average Teacher likes to use the word "YOU". "You do this", "You do that", "You are not suppose to do this & that", it is "You, You & always You".

A Good Teacher says "I" or "Let me...". "I can show you that", "Let me guide you on that", etc...
A Great Teacher leads through "Let's do it!"

A Superb Teacher says, "YOU CAN DO IT, I BELIEVE IN YOU!"

Nothing beats the belief that others have for us. It is the fuel that burn us to move forward innovatively & with commitment. Words are powerful; it can MAKE us or BREAK us.

Becareful on using our Tongues. We can curse someone or bless someone with it.
Perhaps we can read the book entitled "How to Use Our Tongue for DUMMIES!"
Does this book exist? I don't think so.
Perhaps YOU ARE THE WRITER!

Doctors; A Blessing or A Curse

Dear Doctors or Future Doctors...

I'm writing this with all my respect to Doctors and sincerely wanting to thank all of them for the great work that they have done!

Just to share some observations and thoughts....

I've had friends in which their family members have been wrongly treated by doctors in which one of them past away and some of them never got cured but got worst.

At times, I've heard comments from relatives & friends mentioning unnecessary treatments & operations done by doctors ended up making things worst. Of course I've heard on cases where I should applause & salute them as well.

In fact, there's always a controversial opinion on whether doctors should charge for patients who can't afford expensive treatments or operations. We always think doctors are life-savers and should not make money or make "that" much money after all.

But they are human beings that need money to survive as well. They have invested hefty education fees and countless resources of time and energy to become a Doctor. It is about hardwork and dedication. They can't be charging it for FREE or at a mediocre fees where they can't even cover their own education investments for the past years.

Therefore, it is the own conscious of doctors to make a judgement. Perhaps a combination of Work & Charity.

For those who are merely becoming a doctor for the sake of becoming one or solely on making money should let go of this profession and do something else. As hospital is a combination of work in BUSINESS and LIFE-SAVINGS activities, it is important for doctors to refresh and remind daily on their purpose of existence. Not simply prescribing unnecessary medicines or conduct unnecessary operations out of the agenda of profit. Profits should be made out of Ethics and not Greed!

Perhaps some of the improvements that I can think of:

1. Doctors should be more of an Uplifter and spreading Hopes despite chronic situation faced by the patients. Besides cancer, WORDS can also kill somebody mentally before dying physically!
2. Doctors can also equipped with natural therapeutic knowledge instead of medicines or operations alone. The goal is to "Cure" patients or not to "Lure" patients! Moreover, almost all medicines are with side effect where natural diet or food has no side effect. Why not go for natural healing!
3. Perhaps medical bills can be adjusted not to reach a sky-rocket level but more of a slightly-above-average kind of profit? Or even paying by installment basis (not sure they have it now)?
4. Every 3 months, perhaps there are seminars or conferences to help doctors to gain back the Purpose and Drive of who they are or who they can be.
5. Perhaps some of the doctors should practise healthy lifestyle! Unfortunately, I've saw doctors who smoke out side the clinic and some of them are pretty obese! Yeah, talking about high blood cholesterol & high blood pressure....

As mentioned, being a doctor is not easy.
For those that have contributed to the society & mankind, I would wholeheartedly thank them.
For those who mistakenly treated patients, perhaps you should reflect a little on your passion & real driver in life!
For those who are going to be doctors, congratulations and thank you in advance for joining such a noble career. Put your HEART and MIND into it, you'll be great!