Friday, June 1, 2012

Who's The Boss?

How do we live and what kind of attitudes & behavior that we carry in our workplace are totally depending on the ability to identify & prioritize different bosses in our life.
Who is our boss and what is our boss suppose to do?
I've identified 3 different bosses that we need to look up to especially in the context of a corporate world.
Most people think they are working for a so-called boss that pays them salary!

To me, the FIRST BOSS should be our OWN-SELF.
We must have the mindset of working for ourselves and not anyone else. We should voice out whatever seems good for the company and for the greater good for all. We keep improving ourselves not for the sake of getting attention from the top management but solely for increasing our self values. We should not worry about the nay-sayers as different people will always perceive through different lens of looking at it. We can't satisfy everyone, just knowing the right things to do, then do it.

The SECOND BOSS should be our CUSTOMERS.
Without customers, nobody in the company gets paid! It is all about the integration between internal & external factors of creating a customer experience which converts new customers to loyal customers and eventually to raving-fan customers! Only continuous effort in developing new customers and raving-fan customers that grow a company. It is a Do or Die scenario. A company is either growing or dying, same as human!

The THIRD BOSS should be the ONE THAT PAYS US.
Our corporate boss provides a platform for us to perform and grow, an umbrella for us to be who we are and to sharpen what we are good at. We should help the company makes money, control costings and manage it to be better than before. Eventually, we get paid!

Without the monitoring from the first boss, the other two bosses are going to suffer.
Without the support from the second boss, the other two bosses are going to suffer.
Without the vision & direction from the third boss, the other two bosses are going to suffer as well!

So, to all the first bosses out there, I'm talking to YOU including myself!
Let's be a great boss of our own.